As part of being an ACM/LUG Systems Administrator, you are tasked with notifying the appropriate parties when an incident arises. This may include (but not limited to) contacting the faculty advisor, contacting officers in multiple organizations, contacting the CS Support contact, or even contacting the fire department.
System Administrators are responsible for the upkeep of the ACM/LUG servers and services. In 2015-2016, new construction on the CS lounge completed and the ACM/LUG office was moved into the former IT Lab(SELE 2264). All student servers are now located in the student space server room located in SELE 2266.
A system administrator is advised to check on the server room at least once every two days to ensure the smooth running of servers. Automated alert services are still in the process of being setup. A short visual inspection of the server room is generally all that is needed.
In the event that you see anything awry, you MUST alert the appropriate authorities and stakeholders.
Depending on the magnitude of the disruption, different parties must be notified or risk breaching possible running agreements with ACM/LUG/WiCS and the university.
Scenarios are given in the sections below. Some of these scenarios have actually happened and can have serious implications if not handled properly.
In the event you notice noxious fumes or smoke emanating from a device under your authority:
In the event you notice noxious fumes or smoke emanating from a device owned by the Computer Science or Engineering departments:
In the event you notice noxious fumes or smoke emanating from a device owned the Academic Computing and Communications Center (ACCC):
In a planned Service Disruption,
In a unplanned Service Disruption,
TODO
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