NOTICE: Unexpected Service Disruption - February 15, 2018

Hello,

On February 15, 2018 at 9:13PM, a junior sysadmin unexpectedly rebooted a major router, causing a service interruption for all ACM services. The outage lasted for approximately one hour, as other sysadmins were notified of the improper shutdown.

We apologize for any inconvenience this may have caused. Further documentation and procedures are being written to prevent future disruption.

If you have any questions, please let an ACM SysAdmin know by emailing sig-sysadmin [at] acm.cs.uic.edu or by messaging the #sig-sysadmin channel on Slack.

Sorry for the inconvenience,
Chase Lee
ACM/LUG Systems Administrator 2016-2018